Best Top 10 CRM Software in Dubai – 2023 – Latest Update

With a cloud-based solution, you may efficiently run a business where you need to handle many customers required CRM Software.

Since there are several of these programs available, it can be challenging to determine which one will work best for your company.

If you are having the same problems, you came to the right place because we’re going to learn about CRM and the top 10 CRM Software in the UAE in this blog.

Let’s first discuss the CRM Software

Customer relationship management (CRM) software increases sales while assisting in customer tracking and ongoing support when necessary.

You may organize and save information about your client and sales operations with CRM (customer relationship management) software.

A CRM helps your sales, marketing, also customer care, etc.

Additionally, Choosing the best CRM software for your company may seem intimidating with the variety of options available in the UAE.

Top 10 CRM Software in UAE

1. CorporateStack CRM

Your company can handle every element of your business with the help of CorporateStack’s CRM Software Company in Dubai.

To boost your ROI and revenue, these include your sales, leads, quotations, opportunities, invoices, and also payment collections.

Your whole sales cycle, from leads through sales orders, invoicing, and payment collections, can be managed and tracked using CorporateStack CRM’s sales management and consequently leads creation software.

A single CRM contains and can be used to access all the customer information as well as documents related to business management.

Customer & sales management, renewals, also payments, etc. are a few of CorporateStack CRM’s standout features.

CorporateStack CRM
CorporateStack CRM


  • Lead Management
  • Opportunity Management
  • Customers & Contacts
  • Interactive Dashboards

2. Emerald CRM

Comparatively, It is the best CRM software for small businesses.

It is stress-free to set up, has a straightforward interface, and is easily adaptable because it is designed for small and developing enterprises.

Moreover, Emerald CRM software for small firms has various features to help you improve your sales performance.

You may display a variety of KPIs, charts, reports, and also leader panels with Emerald CRM for improved perception and trend analysis.

It is designed so that any employee within the company can access the most recent client information.

It makes it simple to follow conversations that take place via the phone, email, also with chat.

By automating sales chores, it communicates relevant as well as captivating email marketing campaigns.

CRM Software

Features of Emerald CRM

  • Statistics as well as the Dashboard interface
  • Records of clients
  • Lead management
  • Opportunity management
  • Make a Better Proposal


  • Never miss any lead
  • Track record of clients
  • Reminder
  • Highly customizable
  • Integration

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3. Zoho CRM

To grow your business, Zoho CRM, a popular CRM tool in Dubai and around the world, is designed to draw in, keep, and please consumers.

The solution can handle everything from marketing as well as sales to customer support.

Moreover, It can smoothly interact with various well-known programs.

Some of Zoho CRM’s key features are enterprise-ready, automation, extend/customize, reports on Sales performance and also productivity, and multichannel communication.

In addition to this, with the least amount of human involvement, Zoho CRM features like world-class contact and lead management tools, automated workflows, best practice modeling, and also potent AI-driven solutions can help you turn prospects into actual sales.

At last, It draws on years of specialized knowledge to provide you with a better understanding of your market.

Zoho CRM
Zoho CRM


  • customization
  • Highly integrable
  • Track webinar participant interaction.
  • Simple as well as inexpensive.


  • Tutorials need to be enhanced.
  • Integrating is not always consistent and might be difficult.
  • fewer options for reminders
  • anticipating a chatbot
  • No tracking of specific emails.

4. piCRM

Firstly, one of the top-rated CRM software programs in Dubai is piCRM.

You can build your business by using this solution to manage, personalize, map, and also uphold tight ties with customers.

Your pipeline may be easily tracked, arranged, as well as expanded with piCRM.

Moreover, to build and manage your client relationships, you can quickly monitor deals and gain in-depth insights into each lead.

Additionally, thanks to the application, sales managers and agents get complete visibility into every stage of the sales experience.

  • A 360-degree view of marketing and sales
  • Reports
  • Email integration
  • Resource and activity location tracking
  • Campaigns
  • Tasks
  • Meetings
  • Calls
  • Contacts
  • Accounts
  • Opportunities
  • Leads
  • Access
  • Product management

are just a few of piCRM’s key features.

piCRM, a well-known CRM program in Dubai.


With HubSpot CRM, you can keep tabs on leads and sales, make appointments, and also access information through frequently updated dashboards.

It makes it simple to select contacts and leads, monitor customer interaction, record phone calls, as well as send pertinent emails to potential clients and consumers.

Moreover, the platform is simple to use, easy on the wallet, and requires little training.

The Mac as well as Windows operating systems and Android, iOS, and Windows Mobile devices all support HubSpot CRM.



  • Live chat
  • Insights
  • Completely Customisable


  • Not very flexible
  • Basic Reporting


Firstly, Pipedrive is the best straightforward CRM solution for small enterprises.

Pipedrive’s automatic online transactions, client prospecting, sales management, and also support for advanced Gmail users are some of its most well-known features.

Moreover, Complete customization of the workflow and data fields enables the development of specialized solutions for a range of customer management problems.

For different business expansion methods, Pipedrive also offers a range of price modules.

Additionally, It’s easy to integrate with apps like Trello, Zapper, Google services, and many other


  • Easy to use.
  • Monitoring of communications.
  • Reporting.


  • Made with small as well as medium-sized businesses in mind.
  • Lacks interfaces with major companies like SAP or Oracle and offers only a few marketing-related tools and solutions.


Freshsales is an intuitive CRM tool with a sales-oriented strategy that concentrates all of its features on generating more leads that can result in conversations.

Moreover, using AI-powered lead scoring, the software gives the highest priority to the leads that are most likely to convert.

Businesses may design their own process automation, gather useful information from interactions, also monitor

Additionally, occurrences, and use the 360-degree customer view to observe all the critical information on a single screen.


  • Email tracking
  • Direct call
  • Event tracking
  • Lead management

8. Salesforce CRM

Salesforce CRM is one of the most popular CRM platforms used by businesses in the UAE.

Moreover, this program should be used by businesses of all sizes.

However, compared to CorporaeteStack CRM, it allows less customization.

It does, however, provide all the features you would expect from a CRM.

Consequently, Salesforce will provide you access to specific functions based on how much money you are willing to invest.


  • Advanced reporting options and also analytics.
  • Integration with SAP, Oracle, and Microsoft Dynamics.
  • Sophisticated forecasting and data analytics using Einstein AI.
  • Helps almost every business.
  • Industry-standard


  • The learning curve with incline.
  • Much more expensive than Pipedrive, but with more functionality.
  • For new users, the platform can be clunky and difficult to utilize.

9. vCita CRM

With the aid of vCita CRM, a cloud-based platform, you have access to all the tools you require to efficiently manage your business processes, clients, and contacts.

Some of these capabilities include lead generating, email marketing, and also collaboration.

Additionally, you receive scheduling, booking, and marketing management capabilities.

As a result, vCita CRM is a flexible system that is suitable for small businesses and service providers.

vCita CRM provides a unified platform for all of your consumer interactions.

It consolidates all of your customer, contact, and lead data into a single, safe cloud location that is simple to access from any internet-connected device.

Finally, the software integrates with over a dozen other products without a hitch.

vCita CRM
vCita CRM


  • Price based on functionality.
  • Interactive calendars that integrate with Microsoft Outlook and Google Calendar.
  • SMS and email reminders for appointments.


  • Only basic billing functionality.
  • No accounting is done.
  • The functionality of mobile apps occasionally freezes.

10. DRIP

The best revenue generator for small businesses, Drip is one of the top e-commerce CRM solutions.

Moreover, drip offers straightforward list segmentation, conversion monitoring, content personalization, and also buy intent marketing.

The program assists in generating leads and also converting them into devoted customers to increase the bottom line of the business.

For various businesses kinds, the program provides some of the best pricing possibilities.

Additionally, with Drip, third-party services may be easily integrated, and there are even routines for social media lead creation.


  • Automated campaigns
  • Complex workflow support
  • Easy to use
  • Interactive


  • A little bit pricey
  • Limited form builder
  • CRO features are lacking


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